Privacy Policy

12th Gen Planning Service

Last Updated: 15th December 2025

12th Gen Planning Service (“we,” “our,” “us”) is committed to protecting the privacy and personal data of investors, business applicants, and website users who engage with our services.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Organisation Name: 12th Gen Limited
Website: www.12thgen.co.uk
Email: sophie@12thgen.co.uk
Address: 1 Marine Studios, Burton Lane End, Burton Waters, Lincoln, LN1 2UA

We act as the Data Controller for all personal data collected through this website and our services.

2. Personal Data We Collect

a. Information You Provide

We may collect personal and business-related information, including:

  • Full name

  • Company or investment entity name

  • Email address

b. Automatically Collected Data

When you use our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

3. How We Use Your Personal Data

We use personal data to:

  • Provide information on business relief services

  • Assess eligibility and process applications

  • Communicate with investors and applicants / intermediaries

  • Respond to enquiries and support requests

  • Improve our services and website functionality

  • Comply with legal, regulatory, and reporting obligations

4. Lawful Basis for Processing (UK GDPR)

We process personal data under one or more of the following lawful bases:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate interests, where such interests do not override your rights

5. Cookies and Website Analytics

We use cookies to ensure proper website functionality, analyse website usage, and improve user experience. You may control or disable cookies through your browser settings.

6. Sharing and Disclosure of Data

We do not sell personal data.

We may share personal data only:

  • With trusted service providers (IT, hosting, analytics, communications, product distribution, fund managers)

  • When required by law, regulation, or legal process

  • To protect our legal rights and prevent fraud or misuse

All third parties are required to process personal data securely and lawfully.

7. Data Security

We implement appropriate technical and organisational security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is completely secure.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver our services

  • Complete application assessments and reporting

  • Meet legal, regulatory, and financial record-keeping requirements

Data is securely deleted or anonymised when no longer required.

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details in Section 14.

10. International Data Transfers

If personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including UK-approved Standard Contractual Clauses or equivalent protections.

11. Complaints

If you are unhappy with how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us:

Email: sophie@12thgen.co.uk
Address: 1 Marine Studios, Burton Lane End, Burton Waters, Lincoln, LN1 2UA